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Services

BITS SOFTWARE is dedicated to innovation & quality in providing cost effective solutions to our customers across India in the area of Information Technology.

Bits' software successful track record, enviable client base, sheer breadth of solutions capability, masterful domain expertise, and strong partnerships with global technology leaders are backed by quality systems and practices and continued infrastructure investments. Bits software approach is unique and it strives to deliver measurable benefits to its customers.

Training
Facility Management Service.
Data Centre Consulting

Training :


Pre Process Training for BPOs/Call Centers/Tech Support Centers

This training is custom made to suit the business need. Some of the areas usually covered in this training are

  • English Grammar/Language Enhancement
  • Call Center/BPO Specifics
  • Customer Service
  • Telephone Etiquette
  • Voice & Accent
  • Cultural Awareness -UK/US
  • Telemarketing
  • Handling the Night Shift
  • Vertical Specific Process Training

Training IT employees in 4 basic modules


Leadership & Soft Skill training for business establishments & IT companies

  • Developing Self-esteem & Building Self-confidence
  • Becoming Assertive
  • Learning Self-motivation
  • Interpersonal Skills
  • Emotional Intelligence
  • Psychological Strokes
  • Stress Management
  • Being a Team Player
  • Goal Setting & Time Management

Mind reprogramming & Developing the 6th Sense

  • Mind Over Matter
  • NLP for Rapport Building
  • Relaxation & Meditation
  • Creative Visualization
  • Mind Reprogramming
  • Developing Healthy Self-beliefs
  • Reconditioning Mental Associations
  • Developing a Positive Mind Frame
  • Personal Effectiveness
  • Presentation Skills
  • Time Management
  • Stress Management
  • 'Mind your Mind' - Workshop in Mind Reprogramming

Communication skills & Business etiquette

 A program which covers

  • Language Enhancement
  • Email Etiquette
  • Telephone Etiquette & Conference Calls
  • Body Language & Grooming
  • Minutes of Meeting & Reports

Time management

  • Time Wasters
  • Prioritization
  • Pareto's Principle
  • Urgent - Important Time Quadrant
  • Setting SMART Goals
  • Techniques in Time Management
  • Delegation
  • Types of Delegation
   
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